FAQ's (Under Construction)

Can I have my hair coloured during pregnancy? or whilst breastfeeding?

The chemicals in permanent and semi-permanent hair dyes are not highly toxic. Most research, although limited, shows that it’s safe to colour your hair while pregnant.

Some studies have found that very high doses of the chemicals in hair dyes may cause harm. However, these doses are massive compared to the very low amount of chemicals a woman is exposed to when colouring her hair.


Many women decide to wait to dye their hair until after the first 12 weeks of pregnancy, when the risk of chemical substances harming the baby is much lower.


Highlighting your hair, by putting the dye only onto strands of hair, also reduces any risk. The chemicals used are only absorbed by your hair, and not by your scalp or bloodstream.


Do remember that pregnancy can affect your hair’s normal condition. For example, your hair may:

  • react differently to colouring or perming than it usually does
  • become more or less absorbent, frizzy or unpredictable

So it’s always a good idea have a patch test.


Information about hair treatments while breastfeeding is limited. However, it’s very unlikely that a significant amount of the chemicals used in hair dyes will be passed on through your breast milk. This is because very little enters your bloodstream. In the past, many women have used hair treatments while breastfeeding, with no known negative results.

Why do I need a patch test before my colour? Do I have to have one every time?

Hair-dye products contain a wide range of chemicals and almost any of these could trigger sensitivity reactions and the symptoms can vary from very mild to quite severe.


If you are new to salon or we haven't coloured your hair in the last six months, you will be required to come in for a patch test 48 hours before your colour appointment.


We also recommend a patch test for regular clients who are having a drastic colour change or who have started taking any medication.


The horror stories we see in the media are thankfully very rare but your wellbeing is very important to us and we want to mininise any risk by having this policy in place.

I've always had a wash, cut, blow dry & straighten when I have my hair done but I'm thinking about having a Dry Trim next time. Will I be able to tell a difference?

Dry Trims will save you time and money but are only really suitable for a trim (6 weeks or so growth). Texture cutting techniques are better on clean, wet hair and we would recommend a Cut & Blowdry for more precise cuts, such as a graduated bob.

How should I have my hair when I come for a Dry Trim? Can I straighten it?

You will see a better result on clean hair. We recommend shampooing twice before conditioning on the morning of your appointment. Style your hair as you normally would by blow drying, straightening or just leaving natural. If you are curly and regularly straighten your hair then this is especially important.


I've had a look at your price list and I'm a bit confused. I'm not sure what I need and how do I decide which level of stylist I want?

The majority of hair colours can be achieved by one, or a combination of, the services we offer. If you’re not familiar with the techniques involved then we would recommend booking a free consultation so we can best advise on how to achieve the result you want.


A Graduate Stylist will be newer to the industry and typically have less than three years experience. They will have a good understanding of all the fundamental cutting and colouring techniques. They are generally easier to book with last minute and offer great value. They will consult a more experienced stylist if a major colour change or restyle is involved.


A Stylist will have more than three years experience and will have developed more progressive cutting and colouring techniques, they will have a deeper understanding of colour theory and are very able to undertake more complicated colouring and colour correction.


A Senior Stylist will have trained beyond level 3 and be knowledgeable on the more speciality services we offer. Through their years of experience, they will be more in demand so you will usually have to book well in advance.


All Stylists are required to study to NVQ level 3 (Advanced Hairdressing) and undertake continuing education through the Academies at TiGi, Wella and L’Oreal as well as in house programs.


So try a root retouch or partial highlights with a graduate stylist but colour changes with a more experienced Stylist. You can split your Cut & Colour Appointment between two Stylists to best suit your needs. E.g. Full head semi colour with a graduate stylist and a razored restyle with a Senior Stylist.


We always encourage you to ask the opinion of as many of us as you need to help you make a decision.

My roots need colouring every three weeks or the regrowth is really obvious. It's getting expensive so I'm thinking about colouring it myself or should I just let it grow out?

The mark of a good colour is the appearance when growing out. If your hair is highlighted, it's possible that the highlights have built up over time to form a solid colour and putting some of you natural colour back in would help achieve a more subtle, natural look that grows out better.


If you have a full head of colour then maybe the colour contrasts too much with your natural. Dark brunette on white or bleach blonde on dark hair for example. A colour correction may involve removing old colour before replacing with a shade that will compliment your natural colour and be easier to maintain.


You don't have to grow the colour out to solve your problem. I would suggest coming to see us for a free consultation and we can advise which technique would best for you.


Seek expert help and don't risk doing it yourself.

So what's your Roots2Go  service?

Roots2Go is an express service for when you don't have enought hours in the week to have your roots done.


Time is of the esscence so it's only really suitable for regular colour clients who just want to lose the roots and not have a colour change. You'll have the attention of two stylists simultaniously for your colour, skipping the head massage and a super fast blow-dry. We aim to have you leave the salon, regrowth free, in one hour depending on your hair type.


 If you are going somewhere special and would prefer a more styled finish then we would recommend the regular colour and blowdry service.


This is for scalp applications only. If your hair is highighted you may be interested in our Express Foils service.


My hair is highlighted. What's Express Foils?

You can save your valuable time by requesting our Express Foils Service. You will have the attention of two stylists simultaniously during your foiling service and we aim to have you leave the salon 30 mins earlier than usual.


Express Foils can be combined with a Blowdry or Cut & Blowdry appointment as normal.


Clients needing a Full Head of foils or Half Head with thick hair would really see the benefit of this.

Opening times

Tues    9am until 5pm

Weds   9am until 5pm

Thur    11am until 8pm

Fri       9am until 5pm

Sats    9am until 4pm


01270 766888

29 High Street


CW11 1AH


01538 399004

4 Fountain Street


ST13 6JP

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